Privacy Policy
Last Updated: April 30, 2025
Nelqoravise ("we," "us," or "our") operates nelqoravise.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register for an account or use our services
Subscribe to newsletters or marketing communications
Contact us through forms, email, or phone
Participate in surveys or promotional activities
This information may include your name, email address, phone number, billing address, payment information, and other details you choose to provide.
Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing activity, including:
IP address and browser type
Operating system and device identifiers
Pages visited and time spent on pages
Referring websites and search terms
Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third-party sources, including business partners, analytics providers, advertising networks, and publicly available sources.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery: To provide, maintain, and improve our services, process transactions, and fulfill your requests.
Communication: To send you technical notices, updates, security alerts, and administrative messages. With your consent, we may also send promotional and marketing communications.
Personalization: To understand your preferences and customize your experience with our services.
Analytics: To analyze usage patterns, monitor and improve website performance, and develop new features.
Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We engage third-party companies and individuals to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer support, and marketing assistance. These service providers have access to your information only to perform specific tasks and are obligated to protect your data.
Business Transfers
If we are involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Protection of Rights
We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.
Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly and cannot be disabled.
Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
Functional Cookies: Enable enhanced functionality and personalization based on your preferences.
Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect website functionality. You can also opt out of interest-based advertising through industry opt-out platforms.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
The nature and sensitivity of the information
The purposes for which we process the information
Legal, accounting, or reporting requirements
Whether we can achieve those purposes through other means
When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
Correction
You may request correction of inaccurate or incomplete personal information.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions.
Restriction
You may request that we restrict processing of your personal information in certain circumstances.
Objection
You may object to our processing of your personal information based on legitimate interests.
Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time.
Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions in those messages or by contacting us directly. Please note that you may still receive transactional or service-related communications.
To exercise any of these rights, please contact us at info@nelqoravise.com
Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses or other approved transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nelqoravise
32A Gouldsbury St, Mosman NSW 2088, Australia
Phone: +61266521641
Email: info@nelqoravise.com
We will respond to your inquiry within a reasonable timeframe.